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About Us

our story

With a solid foundation of 13 years in the hardware industry, our startup is uniquely positioned to exceed your expectations through our agile supply chain. Born from passion and driven by innovation, we’ve swiftly carved our niche. Embracing challenges, we’ve transformed industry insights into a dynamic force, ready to meet your demands with flexibility and innovation.

Mission

To work progressively toward redefining the distribution process by bringing in products and solutions, fulfilling ongoing market demand and by adding value to both vendor and reseller through timely availability of the goods, product knowledge and value-adding to a profitable working relationship. To work effectively towards creating demand for products and passage to market for vendor and by the generation of beneficial opportunities for our reseller partner by the creation of efficient supply chain.

Vision

Empowering hardware stores with sustainable access to essential tools and materials, we envision a future where communities thrive through efficient resource redistribution, fostering growth, resilience, and environmental responsibility.

Our 7 Core Principles

Customer-first Approach

  • We help our customers to buy, by timely responding to customer needs and proactive servicing

Passion Towards Success

  • We all are passionate about our growth and ensure to leave no stone upturn to take the company to next level by timely responses, product identification, servicing the market demand.

One Team

  • We encourage and advocate a cross-vertical one team approach by working towards our common goals.

 

Respect and Trust

  • Respect all individuals with similar attitudes, irrespective of caste, colour, or religion, by building trust and equality amongst our entire shareholder that is our Customer, Employee and vendor.

 

People-Oriented Environment

  • We believe that people are the true asset thus we empower and create a challenging environment for all to bring out the best of their skills which enhance them to take individual responsibility for performance and focus on meeting the commitment.

 

Integrity

  • We worship honesty and practice fairness to maintain the spirit of integrity in every action and word.

 

People Based Knowledge and ideas

  • We encourage new ideas and thought that can create a difference to serve our partner and help us to keep redefining our goals towards building a strong brand.

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“Exceptional service! Ontrack Distributor delivered beyond my expectations. Quick, reliable, and quality – a customer for life!”

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“I’m thrilled with my purchase! The products from Ontrack Distributor are top-notch, and the customer support was incredibly helpful. Highly recommended!”

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“Incredible experience shopping with Ontrack Distributor. From user-friendly navigation to prompt delivery, they made my online shopping hassle-free. 5 stars!”

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